Playback has returned to normal levels. We are continuing to monitor for any further issues.
Posted Jan 26, 2021 - 22:15 CST
A fix has been implemented and DRM-protected playback should now be restored for all customers and working properly. We will continue to monitor the resolution and will provide another update within an hour.
Posted Jan 26, 2021 - 22:02 CST
The issue affecting DRM license key delivery has been identified and a fix is being implemented by Microsoft. We will provide another update soon.
Posted Jan 26, 2021 - 21:34 CST
Our primary DRM provider, Microsoft Azure, is currently experiencing an outage impacting DRM license key delivery. Viewers may be unable to view protected content. We will provide another update soon.