Virtual content transcode failures
Incident Report for Eventive
This incident has been resolved.
Posted Sep 11, 2023 - 22:02 CDT
We are continuing to work on a fix for this issue.
Posted Sep 11, 2023 - 15:25 CDT
Our video encoding provider has reported an issue with cloud server architecture that is causing virtual content trancode failures. The cause has been identified and a fix is in progress. All affected uploads will have to be re-submitted once the fix is complete. Estimated resolution by 09:00 UTC on 12 September.
Posted Sep 11, 2023 - 15:22 CDT
This incident affected: Virtual platform.