There is an issue with our payments provider

Incident Report for Eventive

Resolved

Our payments provider has resolved the issue and full payments functionality has been restored.

Posted Jul 10, 2019 - 18:05 CDT

Update

Our payments provider is working on resolving the issue. We are continuing to monitor the situation.

Posted Jul 10, 2019 - 17:50 CDT

Identified

Our payments provider, Stripe, is currently experiencing a global outage that is preventing some payments from being completed successfully.

Posted Jul 10, 2019 - 17:31 CDT

Investigating

We are currently investigating elevated failure rates for payments processed through Eventive.

Posted Jul 10, 2019 - 17:29 CDT

This incident affected: Event websites, Payment processing, and Organizer admin panel.