There is an issue with our payments provider

Incident Report for Eventive

Resolved

Our payments provider has resolved the issue and full payments functionality has been restored.

Posted 6 years ago. Jul 10, 2019 - 18:05 CDT

Update

Our payments provider is working on resolving the issue. We are continuing to monitor the situation.

Posted 6 years ago. Jul 10, 2019 - 17:50 CDT

Identified

Our payments provider, Stripe, is currently experiencing a global outage that is preventing some payments from being completed successfully.

Posted 6 years ago. Jul 10, 2019 - 17:31 CDT

Investigating

We are currently investigating elevated failure rates for payments processed through Eventive.

Posted 6 years ago. Jul 10, 2019 - 17:29 CDT

This incident affected: Event websites, Payment processing, and Organizer admin panel.