Delayed virtual content transcodes
Incident Report for Eventive
Partial outage - a webhook outage resulted in some successful transcodes not updating status in the dashboard, resulting in an extended delay in the content ingestion process. The issue has been resolved and all new uploads are processing as expected. For any assets still stuck in an extended (over 3 hour) VOD transcoding state, please remove the asset and try uploading again.
Posted Mar 07, 2024 - 10:00 CST